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Personal Development Personal and Business Development: a Path Through Failure
In personal or business development you have to always be willing to learn, take a risk, and never be afraid of failure because it is inevitable.

If you can recall when you were learning to ride a bicycle — how you kept falling and getting back on the bicycle. Then you finally learned how to ride, and immediately started learning some...

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Job Search A Proposal, Not an application: Engaging the Entrepreneurial Spirit In Job Search
Businesses exist to solve problems. In doing this, they must find an efficient way to conserve resources while meeting the needs of their numerous customers.

We hear many say there are no jobs. The fact however is, in the midst of no jobs, there are multitudes of vacancies in most firm that needs to be filled but few suitable hands to handle them. Somet...

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Customer Service Management Understanding the Role of Call Centre Calibration In Improving Customer Service Delivery
Call centre calibration is one of the effective tools for ensuring quality customer service deliver in the call room.

One of the major strategies to delivering consistent and superb customer service through a call center is to regularly engage in a systematic call calibration process.

In these sessions, ca...

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Customer Service Management How to Drive Customers' Loyalty with Customer Service Empathy
Customer service empathy is one way to build bonds with your customers and improve your brand loyalty across boards.

Customer service empathy reflects your ability to understand and connect with  customer's feelings, even if you are unable to resolve the problem.

This implies th...

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Social Media Three Simple Ways to Leverage social Media to Give Your Business the Exposure It Needs and to attract Customers without Paying any Money
In as much as your aim is to market your business, do well to give people a reason to want to visit your page.

Not everyone has the money for advertisements, especially now that the economy is hard for most people and it's even harder on those with small businesses. But the fact remains that business owners...

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Trending Business News Lumos Nigeria Introduces Lumos Eco and Prime to Ease Tariff Hike on Nigerians.
Designed to reduce electricity costs by up to 70% while running household appliances, Lumos Nigeria has launched new products called Eco and Prime.

While Electricity Distribution Companies (DisCos) across the country on Tuesday began the implementation of a new electricity tariff regime, Lumos Nigeria, a subsidiary of Lumos Global, a Dutch off...

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Africa's Business Rating Top Four Local accounting Firms for Small Businesses In africa
Keeping a clean account presents a major challenge to most SME's in Africa. These four accounting firms are changing the narratives for small businesses in Africa.

Small businesses are springing up every day in Africa. The economic climate in Africa and as such small businesses in Africa must be nurtured. Small business owners...

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Technology Five Key Challenges Facing Techpreneurs In africa
an interesting awakening is happening in Africa

 

Young Africans are setting the pace for a new narrative change in Africa. These young revolutionaries are driving a major drastic shift from the oil,...

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